Tichax: a school management system for Uganda
Tichax is the school management platform developed and owned by Buufu Technologies. Designed for African schools, it brings administrators, teachers, bursars and parents onto one connected platform.
Whether you run a small primary school or a multi-campus institution, Tichax handles student enrolment and records, marks and attendance, report card printing, school fees and payments, and communication between school and home.
- Secure, role-based access
- Real-time data across every portal
- Works on phones, tablets and computers
- Cloud-hosted, with nothing to install for staff
The company behind Tichax
Buufu Technologies is a Ugandan technology company that builds software to help institutions, businesses and individuals work better. We believe powerful technology should be accessible to every organisation, whatever its size, so we build platforms that are intuitive, reliable and designed for real-world conditions.
Our team combines deep local knowledge with strong engineering to build products that solve real problems, from education to enterprise, across Africa and beyond.
Innovation
Constantly improving how our products solve real problems.
Integrity
Honest, transparent and accountable in everything we do.
Impact
Technology that creates lasting change for communities.
Contact
Questions, support, or want to bring Tichax to your school? Reach us through any of these channels.
Privacy Policy
1. Introduction
This Privacy Policy explains how Buufu Technologies (“we”, “our”, or “us”) collects, uses, discloses, and protects personal data when you use the Tichax Smart School System (“the Service”).
We are committed to protecting personal data in accordance with the Data Protection and Privacy Act, 2019 (Uganda).
By accessing or using the Service, you agree to the terms of this Privacy Policy.
2. Information we collect
We collect the following categories of information:
a) Account information
- Full name
- Email address
- Phone number
- Role (e.g., teacher, parent, administrator)
- Authentication credentials
b) Student information
- Student names and identification details
- Class, grades, and academic records
- Attendance and performance data
- Parent/guardian associations
Student data is treated as highly sensitive and handled with strict safeguards.
c) Usage information
- Login activity and timestamps
- Device/browser type
- Interaction with system features
d) Communications
- Announcements, messages, and notifications
- Support inquiries
3. How we use information
We use collected data to:
- Provide and maintain the Service
- Manage school operations (grades, attendance, communication)
- Authenticate users and ensure system security
- Send notifications (e.g., announcements, alerts)
- Improve system performance and user experience
- Comply with legal obligations
We only process data for legitimate and lawful purposes.
4. Data sharing and disclosure
We do not sell personal data.
We may share data only in the following cases:
- With authorized school administrators and staff
- With parents/guardians (for student-related information)
- With service providers (e.g., hosting, notifications) under strict confidentiality agreements
- When required by law, court order, or government authority
All third-party processors must comply with applicable data protection laws.
5. Data security
We implement appropriate technical and organizational measures to protect data, including:
- Secure authentication and access controls
- Encrypted data transmission (HTTPS)
- Role-based access restrictions
- Secure cloud infrastructure
Despite our efforts, no system is completely secure, and users share data at their own risk.
6. Data retention
- Active account data is retained while the account is in use.
- Upon account closure, personal data is deleted or anonymized within 90 days, unless retention is required by law.
7. Children's privacy
Our platform processes student data under the authority of schools and parents. We apply strict safeguards:
- Student data is only accessible to authorized users
- No profiling or advertising targeting students
- Data is used strictly for educational purposes
Parents or guardians may request access, correction, or deletion of student data.
8. Your rights
Under Ugandan law, users have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Object to or restrict processing
- Request data portability
Requests can be made through the contact information in Section 11.
9. Cookies
We use session-based cookies only to:
- Maintain login sessions
- Ensure system functionality
We do not use cookies for advertising or tracking across third-party sites.
10. Policy changes
We may update this Privacy Policy from time to time. Users will be notified of significant changes through the platform or email.
11. Contact information
For questions, concerns, or data requests, contact Buufu Technologies:
- Email: buufutech@gmail.com
- Phone & WhatsApp: +256 778 657 527
12. Compliance
This policy is designed to comply with the Data Protection and Privacy Act, 2019 (Uganda) and applicable regulations. By using the Service, you agree to the terms of this Privacy Policy.